Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, this may be the career for you! Our office is growing and we are looking for a Customer Service Specialist to join our all star team. We are a hardworking group of individuals who are committed to reaching our goals but know how to have fun while doing it! Our team is comprised of results-oriented individuals that are serious about their development. We want to work alongside those who are equally committed to excellence and personal achievement If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
Responsibilities:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
Requirements:
- Excellent communication skills – written, verbal and listening
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Ability to work in a team environment
- Ability to effectively relate to a customer
- Property and Casualty license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.